Restore Data Choice – Cleveland Clinic Diet App

In this article, we’ll help you decide which choice to make when you have to restore data from your app or the cloud.

Choosing the Correct Data

Why do I have to choose?

Our system recognized inconsistencies between the data on your app and the data we have backed via our server.

What do I do?

If you most recently used the Cleveland Clinic Diet app on your current device, then you should select to Use Data from this Device. This will overwrite any data on our server with the last recorded information on that device.

If you choose Restore Data from the Cloud, any data on our server will overwrite what was previously on your device. This option should be used if you have multiple devices that aren't in sync, and you're trying to sync info from a primary device to a secondary one.

For example: your iPhone is up to date, but your iPad isn't showing your most recent journal entries. If you restore from the cloud, what's on your iPhone should make its way to your iPad).

If your device was not connected properly, you may be at risk of losing unsynced data if you choose this option. We do not have a way to recover lost data.